Assistant Marketing Manager - Social Media Remote

DHC

About this role

Summary: The Assistant Marketing Manager - Social Media is responsible for executing DHC USA’s social media content and supporting influencer and campaign initiatives. This role ensures consistent, high-quality content publishing, community engagement, and operational support for social marketing activities. Essential Duties and Responsibilities include the following. Other duties may be assigned. Content Execution & Publishing Create, schedule and publish content across social platforms Format and prepare content for platform-specific requirements Maintain content calendar accuracy and adherence Content Creation Support Ideate, create and edit video and image assets for social use being the originator and user of third party content Assist in caption writing and content optimization Support development of social-ready assets Community Management Monitor and respond to comments and messages Escalate issues to appropriate teams Support community engagement initiatives Influencer Coordination Support Track influencer content and campaign timelines Support communication and logistics for creator partnerships Maintain influencer and content records Performance Tracking Pull and organize social performance data Support reporting and analytics processes Creator Outreach Support Assist with influencer outreach and communication logistics directly or indirectly using tools/partners Confirm shipping details and manage follow-ups Maintain outreach tracking and response logs Competencies and Qualifications To perform the job successfully, an individual should demonstrate the following competencies: Strong understanding of social media platforms and content formats Experience with content scheduling tools and social media workflows Basic content creation and editing skills (e.g., Canva, CapCut, Adobe tools) Strong attention to detail and organizational skills Ability to execute against defined strategies and timelines Strong written communication skills for captions and engagement Ability to manage multiple tasks in a fast-paced environment Basic understanding of social media metrics and performance tracking Success Measures Content calendar adherence Accuracy and quality of published content Community response timeliness Support of campaign execution Data accuracy and reporting timeliness Education Bachelor’s degree preferred 1–3+ years of experience in social media, content creation, or digital marketing Experience with social media platforms and tools required Interest in beauty, skincare, or lifestyle categories preferred Customer Service Works well with customers (internal/external); promotes a positive image of the company; responds to requests for service and assistance; meets commitments; strives to solve issues raised by customers. Teamwork Values the input and know-how of other employees; asks for help, when needed; offers help to other employees, when needed; builds trust and respect among fellow employees; takes actions that demonstrate consideration for the feelings and needs of others; works with other departments toward a common goal. Adaptability or Flexibility Open to change and new information; adapts behavior and work methods in response to new information, changing conditions or unexpected obstacles; able to deal with frequent change, delays, or unexpected events. Ethics Upholds DHC ’s Code of Conduct; treats coworkers and customers with respect; behaves in a fair and ethical manner towards others; instills mutual trust and confidence; honesty; maintains confidentiality. Professionalism Approaches others in a positive manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Communication Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; able to read and interpret information. Continual Learning Grasps the essence of new information; applying newly gained knowledge and skill on the job; recognizes own strengths and weaknesses; pursues self-development; seeks feedback from others and opportunities to master new knowledge. Interpersonal Skills Listens to others without interrupting; keeps emotions under control; open to other ideas and willing to try new things; focuses on solving conflict, not blaming. Diversity Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment. Safety Follows safety and security procedures; reports unsafe conditions; uses equipment and materials properly. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, safety rules, operating and maintenance instructions, procedure manuals, and governmental regulations. Ability to write reports, b