full-timeUnited StatesToday
Customer Operations Lead
Hercules
$100k - $250k
See jobs picked for you, not just this one
Take the 3 minute quiz and get matched with remote roles based on your timezone, skills, and async needs.
Get matched →customer-operations-leadcustomer-operations-managerclient-operations-leadcustomer-operations-team-managercustomer-operations
About this role
About Hercules Hercules (hercules.app) is an AI app builder — like Lovable, Replit, or Base44. We have 300k+ users and receive ~250 support tickets a day, and that number is growing fast. About the role We're looking for a Customer Operations Lead to run our support team. You'll own the customer support experience end to end, and build the AI automations that let a small team handle a huge and growing ticket volume.…