full-timeAPACToday

Customer Support Representative

1840 & Company

Salary not specified

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customer support & success

About this role

We are seeking a dedicated and detail-oriented Customer Support Representative to join our team. The ideal candidate will be responsible for managing customer inquiries and ensuring timely and effective resolutionsthrough various communication channels. This is a part time employment only. Shift Schedule: EST Key Responsibilities: • Respond promptly to customer inquiries via email, messaging platforms, website chat, and social media messages. • Manage and resolve customer issues through our ticketing system, Zendesk, ensuring all communications are logged accurately.…

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