full-timePhilippines4 days ago
Workforce Real-Time Analyst
SupportNinja
Salary not specified
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About this role
Work Setup:Remote/WAH Start Date:September 21, 2026 Equipment: Company-provided Type of Contract:Full-Time TheReal-Time Analyst is responsible for monitoring real-time operations and taking necessary actions to ensure service level agreements (SLA) are achieved. This position will work closely with the Workforce Management team, Service Delivery team, and other departments to optimize productivity, efficiency, and customer satisfaction.…